Payment integrity
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Centene · payment integrity
Utilization and medical necessity
Prior authorization and post-service review
Prior authorization happens before the service; the claim is the downstream step. This policy governs what a post-service audit may and may not revisit once an authorization exists.
Current version
v3.4
in force since 2025-11-01 · as at 2026-04-02
Versions on file
2
back to 2024-09-01
Applies to
All lines of business
All states, with variations
Cited in this batch
6
claims tested against it
Where this sits
OwnerUtilization Management Policy
Lines of businessAll lines of business
StatesAll states, with variations
External basisCMS Interoperability and Prior Authorization final rule (CMS-0057-F) · state prior-authorization statutes
Variations by state and line of business
Texas: HB 3459 gold-carding exempts qualifying providers from prior authorization for specified services; an exempt provider's claim is not treated as unauthorised.
Medicaid: emergency services are not subject to prior authorization in any state this plan operates in.
Version history
v3.4
2025-11-01 → current
In force now
An approved authorization now bars post-service medical-necessity review of the authorised service. Coding and pricing accuracy remain reviewable, as does a claim that exceeds what was authorised.
Extracted from
CPP-085_prior-authorization-post-service-review_v3.4.md
— 3 pages, indexed under
__live__,
so a finding on this version can quote it.
- A service with an approved authorization on file is not denied post-service for medical necessity.
- Units, dates and sites billed beyond those authorised are reviewable and recoverable.
- A service requiring authorization with none on file is recoverable in full, subject to the state's gold-carding rules.
v3.3
2024-09-01 → 2025-10-31
Superseded
Baseline. Post-service medical-necessity review was permitted regardless of an authorization.
No source document in the index. A finding on this version can
cite it by name but cannot quote a passage.
- An authorization does not bar post-service review.
Claims in this batch tested against this policy
| Claim | Date of service | Version applied | Role | Paid | At risk |
|---|---|---|---|---|---|
| CLM-0000006 | 13 Mar 2026 | v3.4 | Decisive | $512.88 | — |
| CLM-0000021 | 19 Mar 2026 | v3.4 | Supporting | $8,069.76 | $1,344.96 |
| CLM-0000022 | 10 Mar 2026 | v3.4 | Supporting | $316.97 | — |
| CLM-0000023 | 23 Mar 2026 | v3.4 | Supporting | $191.72 | — |
| CLM-0000024 | 24 Feb 2026 | v3.4 | Supporting | $3,083.85 | — |
| CLM-0000025 | 05 Mar 2026 | v3.4 | Supporting | $254.18 | $254.18 |
This policy is synthetic — an internal document written for this demo. The external basis it cites is real.