Payment integrity Determination letter
Centene · payment integrity
Claims queue/ CLM-0000011/ Determination letter
Determination

What the provider receives

A determination that says only “unsupported” cannot be answered: the provider cannot tell which question was decided, so the appeal addresses the wrong one and the reviewer has nothing to audit. This letter separates the three questions, numbers them, and says what would overturn each.

Drafted by Autonomize · not sent

No overpayment identified — Cypress Family Care Associates

No finding

Re: claim CLM-0000011 · member MBR-55810322 · date of service 16 Mar 2026

A post-payment review of the claim above found no overpayment. The sections below record what was checked and what was found, so the basis of the closure is on the record. No action is required and no recovery will be pursued.

Policy basis

This review applied each policy as it stood on 16 Mar 2026, the date of service, not as it stands today. No policy cited below has changed since then, so the current version and the governing version are the same document.

1 Coding Was the service coded according to the coding rule? Nothing found

The code, the units, the modifiers and the sequencing were checked against the coding rule and are correct as billed.

2 Clinical documentation Does the record support the service that was coded? Nothing found

The record submitted with the claim supports the service that was coded.

3 Payment What, if anything, is recoverable? Nothing found

The amount paid matches the allowable. Nothing is recoverable.

Your rights
  • No response is required. This letter closes the review of this claim.

Payment Integrity · 1-800-000-0000

What the agent did not do

Said on the letter itself, not only here. The case for putting an agent this close to a recovery rests on where it stops.

  • This letter was drafted by the review and has not been sent.
  • No recoupment has been taken and no offset has been applied.
  • No provider record was corrected and no authorization was changed.
  • A named reviewer signs, or does not.

Every figure is derived

The addressing — who it is to, which claim, the phone number — comes from the audit book. Everything that asserts something is computed from the claim when the page is built: the amount is the sum of the line variances, the sections are the finding's own layers, and the policy version is resolved at the date of service. A seeded sentence can drift from the claim it describes. This cannot.