What the provider receives
A determination that says only “unsupported” cannot be answered: the provider cannot tell which question was decided, so the appeal addresses the wrong one and the reviewer has nothing to audit. This letter separates the three questions, numbers them, and says what would overturn each.
Overpayment notice — St. Bernard Regional Medical Center
Re: claim CLM-0000013 · member MBR-77031482 · admission 12 March 2026
A post-payment review of the claim above identified $2,956.64 as recoverable. The review separates three questions, and each is answered in its own numbered section below. Each section can be disputed on its own; disputing one does not put the others in issue.
This review applied each policy as it stood on 12 Mar 2026, the date of service, not as it stands today. No policy cited below has changed since then, so the current version and the governing version are the same document.
1 Coding Was the service coded according to the coding rule? Finding
Billed DRG 291 · heart failure with MCC. Severity up-coding. A single unsubstantiated MCC moved the admission up a severity tier and took the payment with it.
Remedy: Reprice to DRG 292.
2 Clinical documentation Does the record support the service that was coded? Finding
DRG 291 rests on an MCC the record does not support. N17.9 acute kidney failure was coded as the major complication that lifts this admission from DRG 292 to 291. Peak creatinine was 1.1 mg/dL against a 1.0 baseline with normal urine output — no KDIGO stage is met at any point of the stay. Without the MCC the admission groups to DRG 292.
3 Payment What, if anything, is recoverable? Finding
Weight difference of 0.4348 at a $6,800.00 base rate. DRG 291 weight 1.2838 paid $8,729.84. DRG 292 weight 0.8490 pays $5,773.20. The recoverable difference is $2,956.64.
| Line | Code | Paid | Allowable | Recoverable |
|---|---|---|---|---|
| 1 |
DRG 291
1 × per service
|
$8,729.84 | $5,773.20 | $2,956.64 |
- You may dispute any section on its own. Name the section number and send what that section asks for; the other sections are unaffected.
- Submit a dispute within 30 days of the date of this notice and payment activity is held pending review.
- You may instead remit the amount above within 30 days, or notify us in writing that you elect offset against future payments.
Payment Integrity · 1-800-000-0000 · recoveries@example.org
What the agent did not do
- This letter was drafted by the review and has not been sent.
- No recoupment has been taken and no offset has been applied.
- No provider record was corrected and no authorization was changed.
- A named reviewer signs, or does not.