What the provider receives
A determination that says only “unsupported” cannot be answered: the provider cannot tell which question was decided, so the appeal addresses the wrong one and the reviewer has nothing to audit. This letter separates the three questions, numbers them, and says what would overturn each.
Overpayment notice — Gulf Coast General Hospital
Re: claim CLM-0000014 · member MBR-90248117 · admission 5 March 2026
A post-payment review of the claim above identified $6,572.28 as recoverable. The review separates three questions, and each is answered in its own numbered section below. Each section can be disputed on its own; disputing one does not put the others in issue.
This review applied each policy as it stood on 05 Mar 2026, the date of service, not as it stands today. No policy cited below has changed since then, so the current version and the governing version are the same document.
1 Coding Was the service coded according to the coding rule? Finding
The MCC carries a present-on-admission indicator of N. Stage 3 pressure ulcer L89.153 was coded as the major complication and reported POA = N, meaning it developed during the stay. A hospital-acquired condition cannot be used to assign a higher-paying DRG.
Remedy: Reprice to DRG 872.
2 Clinical documentation Does the record support the service that was coded? Nothing found
No clinical-evidence defect. The record supports the service as documented; what is wrong is how it was coded or priced.
3 Payment What, if anything, is recoverable? Finding
Weight difference of 0.9192 at a $7,150.00 base rate. DRG 871 weight 1.9425 paid $13,888.88. DRG 872 weight 1.0233 pays $7,316.60. The recoverable difference is $6,572.28.
| Line | Code | Paid | Allowable | Recoverable |
|---|---|---|---|---|
| 1 |
DRG 871
1 × per service
|
$13,888.88 | $7,316.60 | $6,572.28 |
- You may dispute any section on its own. Name the section number and send what that section asks for; the other sections are unaffected.
- Submit a dispute within 30 days of the date of this notice and payment activity is held pending review.
- You may instead remit the amount above within 30 days, or notify us in writing that you elect offset against future payments.
Payment Integrity · 1-800-000-0000 · recoveries@example.org
What the agent did not do
- This letter was drafted by the review and has not been sent.
- No recoupment has been taken and no offset has been applied.
- No provider record was corrected and no authorization was changed.
- A named reviewer signs, or does not.